Once your order has been placed it will take 24-48 hours before this feature becomes available. Only orders for delivery may be tracked.
Complete the fields below in order to track your order:
The Dual Spring System in the Goa base set provides superior back support and adds a longer life to your mattress. Reinforced corner support to create consistent comfort throughout the mattress sleep surface. The exclusive high density foam adds natural anti-microbial and anti-bacterial properties. The never turn technology allow you to no longer have to “flip” your heavy mattress, simply rotate your mattress once per month for improved longevity.
| General Specifications | |
|---|---|
| Bed Length | Standard Length (188cm) |
| Furniture Storage | No |
| Mattress Comfort | Firm |
| Bed Size (Width) | Queen (152cm) |
| Mattress Topping | Euro-Top |
| Comfort Layer Composition | Polyurethane Foam Standard Cut, Insulation Pad |
| Spring Technology | Bonnell Type Spring Technology |
| Bed Type | Bed Set (Mattress + Base) |
| Boxed Dimensions | |
| Width | 152 cm |
| Net Weight | 72 kg |
| Length | 188 cm |
| Height | 72 cm |
| Gross Weight | 72 kg |
| Product Dimensions | |
| Product Height | 72 cm |
| Product Length / Depth | 188 cm |
| Product Width | 152 cm |
Delivering your online order:
This service is available throughout South Africa. Delivery usually takes between 3 to 15 working days, Monday to Friday (excluding weekends and public holidays) on condition your order is placed and confirmation and payment is received.
What will Delivery Cost?
Delivery prices differ and are determined by the following:
- Location within major centres or outlying Delivery areas;
- The type of delivery selected, (normal order, special order, customer order) or,
- The Weight and Dimensions of the total purchase order.
- In the event of a special delivery deal, the price of the product or total purchase order value could determine the delivery rate.
The price of delivery is calculated automatically, and the amount will be displayed in the shopping cart and at checkout before the payment process is completed.
What are the delivery time frames?
Delivery service timeframes will start after payment confirmation has been received, unless supporting documents like the verification of an I.D. document is required.
Delivery periods will generally be effected within the selected delivery type timeframe, after collection from the point of dispatch and between major centres, Monday to Friday.
We deliver from Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries will take place on a Saturday, Sunday or any other Public Holiday.
If you place your order before 12h00 on a Friday, (deliveries exclude Saturday and Sunday), your delivery will take place on Monday. Specific outlying Delivery area routes and centres may experience a further delay due to the lack of transportation available.
Major centres include any destination within a 40km radius of the following cities, Pretoria, Johannesburg, Bloemfontein, Cape Town, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside the main centres are usually 3 to 15 working days. The following areas may experience delays due to airline constraints: George, Northern Cape, Nelspruit, Richards Bay, Polokwane and Welkom.
Incorrect items or quantity delivered:
Should the wrong products or the incorrect number of products be delivered to you, you need to notify Sleepmasters immediately so that we can rectify the situation.
You can choose to notify us by:
Phone on 0800 222 888, or,
Email at [email protected]
We will get someone to uplift the incorrect items and replace them with the correct items.
120 Night Sleep Happy Guarantee
Try your new bed for up to 120 Nights, if you’re not happy we will exchange it!
How to qualify for the 120 Night Sleep Comfort Guarantee:
- You will be required to purchase a Sleepmasters mattress protector on the same sales order as your bed of R4999 or more.
- Your bed set has to be delivered by Sleepmasters, or it's duly appointed agents. This is to ensure that no damages occur during transport.
- You need to keep your proof of payment safe as it will be required.
- If your bed set is found to be damaged, stained or unsanitary it will not qualify for the exchanged. The determination of the status of the bed set is within the sole discretion of Sleepmasters
- Your new bed will take some time to adjust to your body and we require you to sleep on it for minimum of 30 nights to allow for the adjustment period.
- Between 31 and 120 Nights you may qualify for exchange of your bed for one of equal or greater value
What is excluded from the 120 Night Sleep Comfort Guaranteed?
- The 120 Night Sleep Comfort Guarantee excludes bases and mattresses bought individually or any special order items.
- We are unable to exchange if the new bed is less expensive than the original price of your bed set bought the first time. Any price difference cannot be made up with a second bed set or any associated accessories or products.
- The Sleep Comfort Guarantee is not valid on warranty exchanges, clearance/discontinued merchandise, floor models, pillows or mattress protectors.
If you do qualify for the exchange, the following is important to take note of:
- If the new bed is more expensive than the original bed, we will require full payment of the difference before the new bed will be exchanged.
- The Sleep Comfort Guarantee only allows one exchange per bed set purchase.
- The Sleep Comfort Guarantee does not affect the supplier warranty.
- The Sleep Comfort Guarantee does not affect the consumer's rights in terms of the consumer's protection Act, where applicable.
- We will apply an administration charge of 10% of the value of the original bed and a redelivery charge. This fee must be paid prior to collection of your old bed and delivery of the new bed.